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Describe five key activities that a project office may undertake
1) Administrative support and guidance such as filing and management of documents. These include assisting with the change control procedure. Assisting with risk and issue paperwork. Supporting the project manager during absences.
2) Collection of reports and analysis of project information. Such as timesheets and any other reports that the project manager may require. Sit in on workshops to help gather information such as risk. For example, whilst the project manager is working on another project, a member of project support attends a risk workshop and is informed of a new risk. He can then pass this on to the project manager who can take the appropriate action.
3) Where the PMO has expertise in project management fields. This will ensure that project managers are mentored and coached in the various tools and techniques. For example an expert in risk management can ensure project managers are running their risk workshops in the most effective manner.
4) Continuous improvement. Ensuring that lessons are captured and made available across the organisation. For example, whilst building a new railway, a track laying team discover a more efficient way of laying their track. If this is passed on to the rest of the organisation, it may well mean the project can complete ahead of schedule.
5) Centre of Excellence. To act as a centre not only for strategic implementation of projects, but for the portfolio too. This can also be called the EPMO or Enterprise Project Management Office.
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