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Brian Holt Discussion started by Brian Holt 2 years ago
Explain what is meant by the term project closeout (10 Marks)?

Project closeout phase occurs after development has been completed and the project has gone live. The aim is to close the project down in an orderly manner and ensure that all necessary activity has been completed to ensure a successful transition to BAU. Without effective closeout their can be a negative impact on BAU, and no recognition that the project has actually ended. The project manager finds it difficult to leave the project.

Explain making four points in your answer why it is important to conduct effective closeout (40 Marks)?

Booking / Reconciling time – All time relating to the project needs to be accounted for and reconciled. This could be for charging the customer, paying a supplier and would also feed into future projects through the continuous improvement process.  Without performing this activity we would not be able to establish the costs of project implementation and measure against baseline.

Staff Appraisal – All members of the project team should have an appraisal to assess their performance within the project. Positive behaviours can be rewarded through providing promotion, personal growth and setting new challenges and less favourable performance may identify weaknesses or skills gaps which requires additional training to bring to an acceptable level. Failure to appraise staff can lead to a lack of motivation in future projects bringing a lower level of performance impacting on project delivery.

Handover of project to BAU – During the project documentation should have been produced such as operational guides and training provided to the end users. During closeout the project manager should ensure that users are fully conversant with the operational practices and how to efficiently and safefy operation the products. Failure to do so can significantly impact on live operations reducing efficiency and effectiveness, potentially jeopordising employee safety.

Lessons Learned – Lessons learned reports are produced, discussed and agreed by the relevant stakeholders. They provide a mechanism by which processes and products can be improved. Failure to undertake lessons learned has a negative impact on quality for the organisation which leads to inefficiency, increased cost, increased timescales for future projects.

Paul Naybour
Paul Naybour Yes again you nailed it 2 years ago
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