Effecttive closeout – Feedback Required

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This topic contains 2 replies, has 2 voices, and was last updated by  Brian Holt 2 years ago.

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    Brian Holt
    Participant

    Explain what is meant by the term project closeout (10 Marks)?

    Project closeout phase occurs
    after development has been completed and the project has gone live. The aim is
    to close the project down in an orderly manner and ensure that all necessary
    activity has been completed to ensure a successful transition to BAU. Without
    effective closeout their can be a negative impact on BAU, and no recognition
    that the project has actually ended. The project manager finds it difficult to
    leave the project.
    Explain making four points in your answer why it is important to
    conduct effective closeout (40 Marks)?
    Booking / Reconciling time – All
    time relating to the project needs to be accounted for and reconciled. This
    could be for charging the customer, paying a supplier and would also feed into
    future projects through the continuous improvement process.  Without performing this activity we would not
    be able to establish the costs of project implementation and measure against
    baseline.
    Staff Appraisal – All members of
    the project team should have an appraisal to assess their performance within
    the project. Positive behaviours can be rewarded through providing promotion,
    personal growth and setting new challenges and less favourable performance may
    identify weaknesses or skills gaps which requires additional training to bring
    to an acceptable level. Failure to appraise staff can lead to a lack of
    motivation in future projects bringing a lower level of performance impacting
    on project delivery.
    Handover of project to BAU
    During the project documentation should have been produced such as operational
    guides and training provided to the end users. During closeout the project
    manager should ensure that users are fully conversant with the operational
    practices and how to efficiently and safefy operation the products. Failure to
    do so can significantly impact on live operations reducing efficiency and
    effectiveness, potentially jeopordising employee safety.
    Lessons Learned – Lessons learned
    reports are produced, discussed and agreed by the relevant stakeholders. They
    provide a mechanism by which processes and products can be improved. Failure to undertake lessons learned
    has a negative impact on quality for the organisation which leads to
    inefficiency, increased cost, increased timescales for future projects.

    #14645

    Paul Naybour
    Moderator

    Yes again you nailed it

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