Project Quality Management – Feedback Required

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This topic contains 2 replies, has 2 voices, and was last updated by  Brian Holt 2 years, 10 months ago.

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    Brian Holt

    Explain the difference between  continuous improvement and project quality

    Project Quality planning
    describes the plan how the project will carry out assurance and quality control
    during the project delivery. This is part of the PMP.
    Continuous improvement is
    different from Project quality planning is it measures the effectiveness and
    efficiency of the quality assurance and quality control functions during
    execution. Continuous Improvement extends beyond projects into BAU where changes
    are made to processes to optimise efficiency. It should become part of any
    organisations culture and can be measured using a P3 maturity model.
    Lists and describe 4 aspects on project quality assurance
    1. Lessons learned
    2. Audit
    3. Supplier Accreditation
    4. Training
    Lessons Learned are fundamental to  minimise impacts on time, costs and quality
    during the project and also post project for other projects to learn from.
    Lessons and solution are documented, communicated and a feedback mechanism, is
    put in place to ensure the issue does not occur again. An example is a missing
    piece of software from a deployment build. This could have been resolved by independent
    checking and sign off by the user prior to rollout.
    Audit – Audit could be performed externally to the project by
    external audit. However it  is essential that
    the project checks itself. Therefore within our organisation, the project
    office checks that timesheets have been filed by the time and date as described
    within the PMP. This ensures that there are no surprises when independent
    scrutiny from external audit happens.
    Supplier Accreditation – Ensuring that suppliers who are
    involved in the delivery of the project are competent and have had their
    credentials checked to ensure their financial viability (to meet their
    contractual obligations) in addition to being qualified to undertake the work
    (e.g .those working within gas installations MUST be on the Gas Safe register).  Accreditations such as Investors in People
    and Total Quality Management will help to provide additional assurance.
    Training – Ensure that people who undertake work within the
    project are properly trained and know how to use equipment safely, effectively
    and efficiently. Failure could lead to contravening Health and Safety laws
    and/or producing poor quality work leading to costs for re work and poor morale
    within the work force.

    Paul Naybour

    Looks a good answer to me well done

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