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4.7 Q2 – Matrix Organization

Paul Naybour Paul Naybour

Published: 15th August 2013

Describe 5 difficulties that a project Mgr. may experience when working in a matrix environment and give examples of things they might do to alleviate these.
I would need some advices on the examples to alleviate the difficulties of working in matrix environment.

  1. Paul says:

    Thanks Emmanuelle .. this would be a very good start

  2. Student says:

    This would be the gist of my answer (albeit developed into full sentences at the exam)

    1.Conflict in priorities: team members also need to report to functional manager and project work might not take priority: PM will need conviction and leadership skill, escalation if needed
    2.Blurred reporting lines: PM will need to clearly define roles and responsibilities so team members know how they fit into the matrix
    3.Communication issues: conflicting messages from functional and project team; PM will need to assert his leadership and tip the balance in his favour.
    4.Staff not flexible enough to work in both functional and project environment: either through lack of skills, motivation or priorities; PM will need to define Roles & Responsibilities clearly, reporting lines, manage resources effectively and train/ develop them to make them more comfortable with the situation
    5.Poor resource visibility and availability: involve HR and department heads for input and commitment

    any comments welcome

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